Shipping policy

Where we ship
We currently ship to addresses in the United States. Available delivery options and charges are displayed at checkout.

Production and processing
Most TunedForm products are made or prepared to order. Please allow approximately 2–7 business days for production and order processing before shipment. Business days exclude weekends and holidays. During launches, promotions, or high-volume periods, processing can take longer.

Delivery estimates
Carrier delivery estimates begin after an order has completed production and shipped. Delivery dates are estimates rather than guarantees and can be affected by weather, carrier delays, holidays, or other circumstances outside our control.

Shipping charges
Shipping charges are calculated and displayed during checkout before payment is completed.

Split shipments
Products can be fulfilled by different production partners or locations. Items from the same order might arrive in separate packages and on different dates. You will not be charged additional shipping because we divide an order into multiple shipments.

Tracking
When tracking is available, it will be sent to the email address used at checkout. Tracking information can take up to 48 hours to update after a shipping label is created.

Address changes and cancellations
Please review your delivery address carefully before submitting the order. Contact brian@tunedform.com immediately if a change or cancellation is needed. Because orders can enter production quickly, we cannot guarantee changes or cancellations after an order has been submitted.

Delivery problems
If an order arrives damaged, contains an incorrect item, or appears lost, contact brian@tunedform.com with the order number and relevant details so we can investigate. TunedForm is not responsible for delays caused by the carrier, but we will help with eligible carrier claims and confirmed fulfillment errors.