Refund policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible, the item must be in the same condition in which it was received: unworn or unused, with tags, and in its original packaging. A receipt or other proof of purchase is required.

To request a return, contact us at brian@tunedform.com. If the return is accepted, we will provide return instructions and the authorized return address. Items sent back without prior authorization will not be accepted.

Return shipping
Customers are responsible for return-shipping costs unless the item is defective, damaged, or incorrect. Original shipping charges are not refundable. We recommend using a trackable shipping service because we cannot guarantee receipt of a returned package.

Damages and order issues
Please inspect your order when it arrives and contact us promptly if an item is defective, damaged, or incorrect. We will evaluate the issue and make it right. When TunedForm confirms an eligible defect or fulfillment error, we will cover the approved return or replacement shipping cost.

Non-returnable items
Customized or personalized products, gift cards, and items marked final sale cannot be returned. Contact us if you have questions about a specific item before purchasing.

Exchanges
The fastest way to receive a different item or size is to return the original item after authorization and place a separate order for the replacement.

Refunds
We will notify you after receiving and inspecting the return. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or card issuer might require additional processing time. If more than 15 business days have passed since approval, contact brian@tunedform.com.